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* Free Shipping for purchase above RM150 within Peninsular Malaysia

SHIPPING POLICY

Not all BiOLUX Products require shipping. Purchasing BiOLUX Products that comes with installation will not be charged shipping fees.

BiOLUX online orders that are opted for standard delivery will be handled by our appointed courier partner – M Xpress.

Shipping fees within Malaysia
Applicable to BiOLUX Multipurpose OZONE Bottle, HYDROGEN Pot and Space Sanitizer System

West Malaysia (Peninsula Malaysia)
First 1kg = RM 6.00
Additional 1kg = RM 1.00

East Malaysia
First 1kg = RM 11.00
Additional 1kg = RM 10.00

Estimated Delivery Time:
West Malaysia: 3-5 working days*
East Malaysia: 5-7 working days*
*excluding public holidays and weekend


Estimated Installation Appointment Arrangement:
Applicable to BiOLUX HYDROGEN Fountain and Water Sanitation System

For orders placed before 3pm, customer service will contact you on the same day to arrange installation. For orders placed after 3pm, customer service will contact you on next day to arrange installation.

Installation confirmation date will be within 7 working days (excluding public holidays and weekends) to West Malaysia, and 14 working days (excluding public holidays and weekends) to East Malaysia. Above working days only providing customer schedule can meet with our installation schedule.

Note:
In the fight against current Covid-19 outbreak situation, it is inevitable that all of us have to play a part in this battle.

Deliveries are still ongoing as per usual. We strive to deliver your parcels in the shortest time possible. However, potential delays may occur due to movement regulations.

We would appreciate if you could go through the items in your cart, delivery address and contact number carefully before placing your order. This would help us get your orders out to you at the soonest time possible.